Needs support at home
Has care needs that can be safely met in a community setting and may benefit from authorized personal care, homemaking, or respite.
Client-directed home care in Alberta
Compassionate Private Home Care in Calgary
CDHCI may let eligible Albertans choose a qualified agency to deliver home-care services authorized in their AHS care plan. Rocky Pine is here to make the option easier to understand.
No obligation. Please do not share medical or other sensitive information.
Calgary care, centred on the person
Meaningful support at home
Care begins with connection.
Local support shaped around each person’s routines, preferences, and goals.In plain language
What is CDHCI?
Client Directed Home Care Invoicing (CDHCI) is an Alberta Health Services home-care delivery option for eligible clients who are willing and able to take an active role in directing their care.
An AHS Case Manager assesses your needs and authorizes services and hours. If CDHCI is suitable, you can choose an agency that meets program requirements. The agency provides authorized services and bills Alberta Blue Cross directly.
Read the official AHS CDHCI brochureWho it may help
For people who want a more active voice in home care.
CDHCI may be worth discussing with an AHS Case Manager if you or someone supporting you:
Values provider choice
Would like to select an eligible home-care agency and have more say in how approved services are delivered.
Can help direct care
Is willing and able—or has someone who is—to help coordinate, monitor, and communicate about the care arrangement.
Eligibility is individual.
Only AHS can assess your needs and decide whether CDHCI is appropriate for your situation.
A clearer path forward
How the process works
Connect with AHS
Call 811 or your local Home & Community Care office, or speak with your existing AHS Case Manager.
Complete an assessment
An AHS Case Manager reviews your needs, goals, home situation, and available supports.
Discuss care options
If CDHCI may fit, your Case Manager explains responsibilities and confirms the services and hours AHS authorizes.
Choose an eligible agency
You consider eligible providers and select the agency that best fits your approved plan and preferences.
Begin and review care
Authorized services begin. Keep your Case Manager informed if needs or circumstances change.
Rocky Pine's role
A steady, respectful partner for care at home.
If Rocky Pine is selected and eligible to provide services under your approved plan, our role is to listen, communicate clearly, and deliver authorized care with dignity and consistency.
Tell us you’re interestedStart with your priorities
We learn what matters in your daily routine and how you prefer to receive support.
Coordinate carefully
We work within the services and hours authorized by your AHS care plan.
Keep communication human
We make it easy for clients and families to raise questions and share feedback.
Protect your privacy
We request only the information needed for the purpose at hand and use appropriate channels for sensitive details.
Clear boundaries build trust
Independent guidance, without promises we cannot make.
Rocky Pine Home Care is an independent organization and is not part of, endorsed by, or acting on behalf of AHS, the Government of Alberta, or Alberta Blue Cross.
AHS alone determines assessment outcomes, program suitability, authorized services, and authorized hours.
Contacting Rocky Pine does not guarantee eligibility, funding, provider selection, service availability, or approval.
Information on this page is general education, not medical, legal, or eligibility advice.
Common questions
Good questions deserve straightforward answers.
For decisions about eligibility or your care plan, your AHS Case Manager is the right source.
Is CDHCI the same as private home care?
No. CDHCI is an AHS home-care delivery option for eligible clients. Services and hours are based on an AHS assessment and care plan. You may still choose to purchase separate private services, but those are outside CDHCI.
Do I need Alberta Blue Cross coverage?
The AHS CDHCI brochure says clients do not need their own Alberta Blue Cross plan. Under CDHCI, the selected agency submits claims to Alberta Blue Cross as the program administrator.
What services can be included?
Depending on the AHS assessment, authorized services may include personal care, health-related homemaking, and publicly funded respite. The exact services and hours are individual and must be approved by AHS.
Can Rocky Pine decide if I qualify?
No. Rocky Pine can explain general information and discuss our services, but only AHS can assess your needs and determine whether CDHCI is suitable.
What should I share in this website form?
Only basic contact information and a general message. Do not include health records, health care numbers, diagnoses, medications, identity documents, financial details, or other sensitive information.
Start a conversation
Curious whether Rocky Pine may be a fit?
Share only the basics. We’ll contact you to learn what you’re looking for and point you toward the appropriate next step.
Email us directly
info@rockypine.ca
This form is not monitored for urgent or emergency needs. For a medical emergency, call 911.